Mesperlon LLC

Terms of Purchase

Transparent, customer-aligned billing logic.

Our Pricing Philosophy

We believe you should only pay for software you actively use and love. If you don't like our product, that is our fault, not yours. We reject hidden fees, predatory trap-door contracts, and difficult cancellation loops.

1. The 14-Day "Any Reason" Refund

We offer a completely unconditional 14-day return and revocation policy on all initial purchases of Uplift and our tracking suites.

The No-BS Rule: Within 14 days of your initial purchase, you can cancel your license and request a full refund for any reason. Even if the reason is simply, "I changed my mind and I just don't want to pay for it." We will honor it immediately without putting you through a high-pressure retention sequence.

2. Pay-by-Month & Immediate Cancellation

Mesperlon software runs on a straightforward, monthly cycle. We do not stealthily bind you to invisible, legally-enforced annual commitments.

How Cancellation and Pro-Rating Works:

  • Instant Discontinuation: When you hit cancel, your subscription terminates immediately. We do not force you to finish out a billing cycle you want out of.
  • Automated Pro-Rating: Your final invoice or subsequent billing adjustment will look at the exact proportion of the month you actually used. Any unused days already charged for the upcoming cycle will be credited or refunded dynamically.

3. Post-Cancellation & Your On-Premises Architecture

Because your server components (like Uplift) run locally on your hardware, canceling your subscription revokes your legal right to execute the proprietary application code under the EULA. Upon cancellation, the application will gracefully halt its core operations. However, because we believe in complete data sovereignty, we will never lock down, delete, or obscure your raw local data tables. Your underlying database snapshots remain yours to copy or export at any time.

4. Flex-Room & Accommodations

Edge cases happen. Billing systems occasionally glitch, corporate cards get frozen, or teams go through unexpected structural shakeups. We promise to look at billing adjustments humanly. We will always try to accommodate common-sense requests wherever it makes logistical sense, rather than hiding behind cold, automated form letters.

These Terms of Purchase outline the financial and operational handling of your subscriptions with Mesperlon LLC. Legal parameters governing software liabilities, data processing limits, and warranty disclaimers are thoroughly outlined in our End User License Agreement (EULA). In the event of a structural conflict regarding payment mechanics, this document represents our primary baseline of customer accommodation.